RETAIL COURSES


The aim of any retail manager is to maximise profit while minimising costs. In order to deliver this effectively a Retail Manager should possess specific skills, traits and behaviours, in addition to gaining knowledge and experience that are required in order to contribute towards the success of any retail business today. 

Whether you represent a major high street retailer or an independent retailer, all of our Retail courses combine theory with practical industry-relevant learning and offer participants the opportunity to network, and share knowledge with other inspired retail professionals.

 

Commercial Awareness in Retail
Delegates will develop a practical understanding of the financial aspects of their retail business and the environment in which they operate. It will help them to not only undertake a financial health check of their retail business, but also to identify key operational areas where they can improve the profitability of their business.

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Retail Loss Prevention
Loss prevention goes way beyond the typical customer related theft. Minimising stock losses whilst still providing a safe and friendly environment for shoppers and staff alike is of vital in today’s market. The Retail Loss Prevention course is designed to give managers the knowledge required to conduct loss prevention operations in the retail environment.

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Personal Impact Workshop
Outstanding leaders have an impact on the organisations they lead and on the people around them. They also have high levels of self-awareness, knowing their own strengths and limitations and how to use failure as an opportunity for learning. Personal presentation is key to career advancement. This interactive one day workshop equips Managers and Leaders to understand the importance of portraying the correct image, develop a positive and confident style, whilst building confidence and work performance.

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Effective People Management
To empower your team, you must create a common vision of what you want to achieve, and then demonstrate how each person can contribute their part to achieve the overall vision. This course assists participants, such as Line Managers’ to improve their ability to manage teams successfully and boost productivity. You will develop advanced interpersonal skills and strategies to bring out the best in people through innovative techniques and strategies.

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Leadership
Great leadership is usually the result of average people who did small things to motivate others toward significant accomplishments. When your leaders understand how small steps can lead to big results, they will be inspired to improve the effectiveness of themselves and their team. The objectives of this course are to assist participants in leadership position or those who are aspiring to a leadership position to develop the mindset and skills required to lead effectively and get immediate benefit in productivity.

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Change Management Workshop
Times of change often require a leader to take their department through an uneasy transitioning period. In such times a leader needs to be aware that no matter how great the vision, they will not get there without the buy-in of their people. This course focuses on developing the fundamental skills required to lead strategic change in your organisation. It looks at ways to clarify the need for change and examines the barriers and pitfalls. It will also identify the framework of implementing successful change. Participants will be introduced to new concepts and be involved in exercises to understand key change theories.

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