I came across this old article, which reminded me how crucial continuous development of communication skills should be for healthcare professionals. It lead me to reflect on some of my own personal experiences as a patient, and caused me to initiate self-analysis of my own non-verbal communication, as well as verbal.
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Nurses are being told to take a “long hard look” at how they communicate after a national survey found many patients felt nurses spoke over them and gave conflicting advice.
Read the full article here